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Stephan
Posts: 2
 Stephan
Topic starter
July 2, 2021 9:00 am
(@stephan)
New Member
Joined: 11 months ago

I've installed  the WPforo on my site and works perfectly but now i've noticed that the viewers count doesn't work very well. Sometimes after a day the counter of a topic changes but most of the time when a viewer has been looking, the views counter doesn't count. I've read that this got something to do with caching but can't solve it. There's no Wordpress possibility to exclude de WPforo for caching... probably i'm seeing something over the head. 

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topic views view counting view count
2 Replies
Martin
Posts: 832
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 Martin
Moderator
July 2, 2021 9:06 am
(@martin)
Support Team
Joined: 6 years ago

Hi @stephan,

It works fine. You should know that the count of viewers is not updated in real-time, it's cached and updated when a new content is posted or a new action is made (e.g. like). Also, it does a smart counting, it doesn't increase the number after each refresh, it checks the users. You can find more information here: 

  • https://wpforo.com/community/how-to-and-troubleshooting-2/topic-view-count-not-updating-showing-unrealistic-count/paged/3/#post-25158
  • https://wpforo.com/community/how-to-and-troubleshooting-2/very-misleading-view-count-not-accurate/#post-43267

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Stephan
Posts: 2
 Stephan
Topic starter
July 2, 2021 9:40 am
(@stephan)
New Member
Joined: 11 months ago

Ok, thanks Martin, i didn't find that information. My complements for the forum, it's really a great application.(sorry for my bad English by the way)

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