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wpForo 1.x.x [Solved] problem with forum icon

14 Posts
2 Users
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Posts: 24
Topic starter
(@mtariq)
Eminent Member
Joined: 4 years ago

when i click on both red marked icons in the mentioned picture its shows a error page like below 

13 Replies
Posts: 24
Topic starter
(@mtariq)
Eminent Member
Joined: 4 years ago

its shows this error page

Robert
Posts: 10499
Admin
(@robert)
Support Team
Joined: 8 years ago

@mtariq,

  • Go to Dashboard > Forums > Settings > General Tab and click the [Update Options] button
  • Then go to Dashboard > Forums > Dashboard admin page and click the [Delete all caches] button
  • Go to Dashboard > Settings (WordPress Settings) > Permalinks page, click the [Update Options] button.
  • If the problem is not fixed, please leave your forum URL.
11 Replies
(@mtariq)
Joined: 4 years ago

Eminent Member
Posts: 24
Robert
Admin
(@robert)
Joined: 8 years ago

Support Team
Posts: 10499

@mtariq,

Have you done all what I mentioned above?

Robert
Admin
(@robert)
Joined: 8 years ago

Support Team
Posts: 10499

Please leave a screenshot of these admin pages:

  • Go to Dashboard > Settings (WordPress Settings) > General page
  • Go to Dashboard > Settings (WordPress Settings) > Permalinks page
  • Dashboard > Forums > Settings > General Tab
(@mtariq)
Joined: 4 years ago

Eminent Member
Posts: 24
(@mtariq)
Joined: 4 years ago

Eminent Member
Posts: 24
(@mtariq)
Joined: 4 years ago

Eminent Member
Posts: 24
(@mtariq)
Joined: 4 years ago

Eminent Member
Posts: 24

i have done all but same issue

Robert
Admin
(@robert)
Joined: 8 years ago

Support Team
Posts: 10499

@mtariq,

Ok, the problem is the redirection. For some reason this page:

https://specsidea.com/community/

redirects to this:

https://specsidea.com/virtual-community-%c2%b7-specs-idea/

Can you please explain why this redirection happens on your website? Do you use any redirection plugin or rules? Do you have duplicated page or post with /community/ slug? In any case you should find the solution your salve.

Another solution is just changing forum page base URL from /community/ to something else, for example to /discussion/ , just make sure you don't have an other page/post with the same path (slug). To change the forum base URl, please go to Dashboard > Forums > Settings > general Tab, change the Forum base URL, save it, go to Dashboard > Forums > Dashboard and click [Delete all caches] button.

(@mtariq)
Joined: 4 years ago

Eminent Member
Posts: 24

@robert incase if i give you access kindly can you solve the issue?

 

Robert
Admin
(@robert)
Joined: 8 years ago

Support Team
Posts: 10499

@mtariq,

I'm sorry but I cannot. Our time is very limited, this is out of the free support.

We only login and check issues in cases when the problem comes from wpForo core. But this is not a wpForo core issue. This is a conflict with some page slug or some redirection solution in your website. So please read my last post again and try to fix the problem.

(@mtariq)
Joined: 4 years ago

Eminent Member
Posts: 24

@robert i have fixed the issue thanks