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How-to and Troubleshooting

Last Post by Robert 2 years ago

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Posts: 14

tekboi

Topic starter

Aug 23, 2022 4:45 pm

(@tekboi)

Eminent Member

Joined: 2 years ago

attached a video

Screen-Recording-2022-08-23-at-12.44.00-PM.mov

Posts: 14

tekboi

Topic starter

Aug 23, 2022 5:20 pm

(@tekboi)

Eminent Member

Joined: 2 years ago

Hi @Robert,

I took another look at the Ajax file when debugging. This is what I saw.

Screen-Shot-2022-08-23-at-1.14.39-PM.png

4 Replies

Robert

Admin

(@robert)

Joined: 9 years ago

Support Team

Posts: 10586

Aug 23, 2022 7:59 pm

Reply to

tekboi

@tekboi,

I think you have either "Max uploaded size" or File/Folder permission issue. Please send FTP login details to support[at]gvectors.com to let them check it.

In case you want to say thank you !)
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

tekboi

(@tekboi)

Joined: 2 years ago

Eminent Member

Posts: 14

Aug 26, 2022 11:31 pm

Reply to

Robert

@Robert Thank you very much!

The information has been sent to support team email.

Robert

Admin

(@robert)

Joined: 9 years ago

Support Team

Posts: 10586

Aug 28, 2022 9:39 pm

Reply to

tekboi

@tekboi,

We cannot determine and find your email. Please re-send it and add a direct link to this support topic.

In case you want to say thank you !)
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

tekboi

(@tekboi)

Joined: 2 years ago

Eminent Member

Posts: 14

Aug 29, 2022 2:34 pm

Reply to

Robert

@Robert

Hi, I just re-sent the email. It is from admin[at]vicers.net

The title of the email should read: "FTP Login Details (VICERS)"

Posts: 10586

Robert

Admin

Aug 30, 2022 11:48 am

(@robert)

Support Team

Joined: 9 years ago

Ok, thank you @tekboi,

This issue should be fixed, please check it again

In case you want to say thank you !)
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.