Limited Support
Our team is currently on holiday, so support will be limited during this period. Response times may be slower than usual, and some inquiries may be delayed.
We appreciate your patience and understanding, and we’ll resume our usual support by the end of August.
While updating my profile cover on a iPhone it takes me to Files folder and not the photo library. However on laptop or desktop it works fine. Do we have any solution for this.
Hi @Chris
I have the same issue with the iPhone 14 and Android for cover image upload.
Here, Gallery is not getting open, instead, it is opening the file manager to choose the images.
If I go for the Profile image, here, it is working correctly.
Thanks
Hi @Chris
Here is the URL: http://www.staydium.com/community/
You need to create an account to get in or you can provide your email, in that case, I will create an account for you.
Thanks
Tarun
Hi @Chris
It seems active account.
You already have access.
Here, I have logged in with your account and I have permission.
I also set you reset password link if required to reset your password.
Thanks
Tarun Paliwal
Checked with Android, it shows the right way, select browse from the file manager select the app, example gallery or from the file manager images.
About iPhones, I have checked with iPhone 6 and 13 Pro. So on iPhone 6 it shows the same in the above screenshot of mine, but in the new iPhones it shows the same in the screenshot you have posted.
But this is different for 'Banner image' and 'profile image(avatar)'.
I need the same for both like "profile image" where the user can directly go into the Gallery to choose an image, So, is that possible or not?
Thanks
Tarun Paliwal
