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Mobile users unable to upload banner image from camera roll

 
How-to and Troubleshooting
Last Post by Chris 7 months ago
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Jeff V23
Posts: 9
 Jeff V23
Topic starter
Feb 11, 2023 5:22 am
(@jeff-v23)
Active Member
Joined: 8 months ago

Receiving complaints from users that when they upload a new profile cover image on mobile, it takes them to the Files section on their phone and not to their camera roll as it does when uploading a profile avatar. I've tested this to confirm. How do we fix this?

wpForo Version
2.1.6
WordPress Version
6.1.1
Topic Tags
mobile issues profile cover image
1 Reply
Posts: 3653
 Chris
Admin
Feb 13, 2023 9:59 am
(@chris)
Support Team
Joined: 2 years ago

Hi @jeff-v23,

Checked on Android and IOS, didn't see any problem.

Please provide more details about the device, and provide screenshots please.

In case you want to say thank you !)
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

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Topic Tags:  mobile issues (8) , profile cover image (9) ,
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