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[Closed] Mobile users unable to upload banner image from camera roll

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Jeff V23
Posts: 9
Topic starter
Active Member
Joined: 1 year ago

Receiving complaints from users that when they upload a new profile cover image on mobile, it takes them to the Files section on their phone and not to their camera roll as it does when uploading a profile avatar. I've tested this to confirm. How do we fix this?

1 Reply
Posts: 3650
Famed Member
Joined: 3 years ago

Hi @jeff-v23,

Checked on Android and IOS, didn't see any problem.

Please provide more details about the device, and provide screenshots please.