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RE: comments appear publicly after a delay

8 Posts
3 Users
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Posts: 9
Topic starter
(@oleksiitwenty)
Active Member
Joined: 4 months ago

Hello there,
I've come across this problem several times. A user posts an answer; it is not spam; it appears as approved in the Moderated tab of wpForo; however, you can only see the answer if you are logged in as the admin. When you are not logged in to the website, the answer is not visible to the public. The comment does appear after some time, but what is the problem here? What is the cause of it not appearing as soon as it should?

7 Replies
Chris
Posts: 3485
Admin
(@chris)
Support Team
Joined: 2 years ago

Hi @oleksiitwenty,

Please provide an account for your website, send the credentials to info[at]gvectors.com and let me know here that you have sent the email, also mention this topic in the email.

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Posts: 9
Topic starter
(@oleksiitwenty)
Active Member
Joined: 4 months ago

@Chris I've sent the email. Are you planning to perform tests on those accounts?

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5 Replies
Chris
Admin
(@chris)
Joined: 2 years ago

Support Team
Posts: 3485

@oleksiitwenty,

This should be a cached issue.

If you have any cache plugin, please check this FAQ: https://wpforo.com/community/faq/wpforo-and-cache-plugins/#post-37150

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(@oleksiitwenty)
Joined: 4 months ago

Active Member
Posts: 9

@chris I don't have any cache plugins though

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dimalifragis
(@dimalifragis)
Joined: 3 years ago

Famed Member
Posts: 2137

@oleksiitwenty You do use Cloudflare.

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(@oleksiitwenty)
Joined: 4 months ago

Active Member
Posts: 9

@chris @dimalifragis that's right. How does it affect it? Is CF "caching" wpForo? If so, how do I overcome it?

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dimalifragis
(@dimalifragis)
Joined: 3 years ago

Famed Member
Posts: 2137