Limited Support
Our team is currently on holiday, so support will be limited during this period. Response times may be slower than usual, and some inquiries may be delayed.
We appreciate your patience and understanding, and we’ll resume our usual support by the end of August.
Hello support team! I’m using WpForo since April 2017 without encountering any problem (thanks). But suddenly (I couldn’t track the exact time but maybe, I’m not sure, it was after I changed the website’s theme), something wrong happened. The issue is this: When I add a topic or create a post, the tools to bold, italicize, change text color, insert link and all other text and related editing functions disappeared. The only things I can do other than typing are: set topic sticky, make a topic private, attach files, and subscribe to this topic. Can you please tell me what happened and help me solve the problem? I have two paid add-ons installed just in case that info can help. Thanks in advance. [I posted this exact concern on the wordpress.org support forum of this plugin but no one replied yet]
It seems you've installed new plugins which generate errors on front-end and affect wpForo rich editor. Please disable recent installed and updated plugins, delete all caches and test it again.
Also, navigate to Dashboard > users > Your profile and make sure the "Visual Editor - Disable" option is unchecked.
Hi Robert, I disabled one plugin (Autoptimize) and the rich editor is back! Thank you.
