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Our support team is currently on holiday from December 25, 2025 to January 7, 2026, and replies may be delayed during this period.
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Thanks for this amazing plugin, looks very professional.
But let's admit it, the "Sorry, you are not allowed to access this page." is a pain!
I just installed the plugin but get this error message when trying to configure the forum.
For example, I get that error when i try to load the following page: /wp-admin/admin.php?page=wpforo-base-settings
See attached a screenshot from my _wpforo_usergroups table!
My "roll user group synchronization" feature is enabled.
My "Forum - Usergroup" select box, on my WP profile (as admin), is set to "Admin (1)".
What else can be done to make this plugin work?
I have woocommerce installed on the same website, does it have something to do with this error?
Hi,
I've found the following article that might be helpful for you:
Hi,
I've found the following article that might be helpful for you:
Thanks, already tried these tips.
I think that it has to do with the forum-specific settings because I do not have such issues with other pages on this website. What do you suggest?
Will it help if I give you admin credentials in a private message?
I just realized that these 2 links lead to some forum settings pages (see screenshot attached), and when i click on them i get an error page) BUT I can still reach these EXACT PAGES if i navigate to them via the "forums > settings" page.
Strange!
However, is it safe (security-wise) to just maintain the forum via the menu options, and ignore these errors when visiting these settings pages directly via links like this /wp-admin/admin.php?page=wpforo-base-settings ??
It seems that a security plugin is causing the issue.
However, is it safe (security-wise) to just maintain the forum via the menu options, and ignore these errors when visiting these settings pages directly via links like this /wp-admin/admin.php?page=wpforo-base-settings ??
The message is only available to high-level users (admins and moderators), so there's no need to worry.
