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How-to and Troubleshooting

Last Post by Robert 6 years ago

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Posts: 25

gombi1

Topic starter

Jun 08, 2018 2:54 pm

(@gombi1)

Eminent Member

Joined: 7 years ago

Hi,

Any idea why all the background colors are gone? No settings have been changed, just updated to the latest version. I have default color style activated.

https://skrilnetz.net/E-HERMS/

Thanks,

Topic Tags

custom colors.css

9 Replies

Posts: 4866

Sofy

Admin

Jun 08, 2018 4:57 pm

(@sofy)

Support Team

Joined: 7 years ago

Hi gombi1,

We didn't make any changes related to this. Please navigate to Dashboard > Forums > Settings > Settings admin page, click on "Update Options" button. Then delete all caches and do CTRL+ F5 on frontend. Just let us know if the problem still exists.

In case you want to say thank you 😊
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

Posts: 10590

Robert

Admin

Jun 10, 2018 9:59 am

(@robert)

Support Team

Joined: 9 years ago

This is related to the security plugins and your hosting server file writing permissions. wpForo can't create dynamic colors.css file in fie system for some reason. Please disable /wp-content/ and /plugins/ folder hardening functions of security plugins. Then disable all plugins related to file security and caching. We don't see the dynamic color css file on your website:

wp-content/plugins/wpforo/wpf-themes/classic/colors.css

This file is not created. Make sure the folders (mentioned above) of your file system has 755 permission.

I also recommend deactivate wpForo, delete it, search and install it again. then do Ctrl+F5 twice on forum front to re-generate colors.css file in wp-content/plugins/wpforo/wpf-themes/classic/ directory. Your customized colors are not lost, they are saved in database, we just need to find the reason why the colors.css file is not created. Once it created all colors will be back.

In case you want to say thank you !)
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

Posts: 25

gombi1

Topic starter

Jun 11, 2018 2:24 pm

(@gombi1)

Eminent Member

Joined: 7 years ago

Thanks for your advice.
I deactivated all security related plugins. I don't use any caching plugins. Folder permissions are correct. I've used the default color profile since day one, so that should be stored in the database, right? It was working without issues before.

I tried to change the color in the backend, but it does not create the color.css.
I'm afraid deleting the wpforo plugin...I don't want to lose any posts. 🤨

1 Reply

gombi1

(@gombi1)

Joined: 7 years ago

Eminent Member

Posts: 25

Jun 11, 2018 8:20 pm

Reply to

gombi1

Even if I chmod the directory to 777, the file is not created when I change the color style.

Why not?

There is no security path protection plugin installed.

Posts: 25

gombi1

Topic starter

Jun 12, 2018 12:49 pm

(@gombi1)

Eminent Member

Joined: 7 years ago

Posted by: Robert

I also recommend deactivate wpForo, delete it, search and install it again. then do Ctrl+F5 twice on forum front to re-generate colors.css file in wp-content/plugins/wpforo/wpf-themes/classic/ directory. Your customized colors are not lost, they are saved in database, we just need to find the reason why the colors.css file is not created. Once it created all colors will be back.

Robert, can I delete the plugin and reinstall without loosing any information from my forum?