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forummember
Posts: 122
Topic starter
(@forummember)
Estimable Member
Joined: 2 years ago

Hi, my member is not receiving email regarding subscribed forum or topic even though their is a notification they subscribe to a certain topic.

 

 

3 Replies
BlackRaz
Posts: 406
Admin
(@blackraz)
Contributor
Joined: 8 years ago

Hi @forummember

Please check if your hosting server can send emails. It seems like your SMTP server has not been correctly configured, and it may not be able to send emails to clients.

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forummember
Posts: 122
Topic starter
(@forummember)
Estimable Member
Joined: 2 years ago

The new registered member is receiving the email to change their password but not the subscription to the forum topic.

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1 Reply
BlackRaz
Admin
(@blackraz)
Joined: 8 years ago

Contributor
Posts: 406

@forummember 

We haven't encountered any issues with subscription email sending functionalities. Please try again, and make sure the newly created post is not private, its status has been approved, and it's not under moderation.

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