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[Solved] subscription mails cannot be sent

3 Posts
2 Users
1 Reactions
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Posts: 8
Topic starter
(@pytlak)
Active Member
Joined: 8 months ago

Hi,

all forum users are suddenly receiving the error message when entering new post "unable to send subscription mail". What could be a root cause please?

post is added to forum, just the confirmation mail is not sent.

thank you

Milan

2 Replies
Sofy
Posts: 4872
 Sofy
Admin
(@sofy)
Support Team
Joined: 7 years ago

Hi,

Please start by checking these points one by one and leave some feedback for each point: https://wpforo.com/community/faq/not-receiving-automatic-replynotificationconfirmation-emails/#post-5344

1 Reply
(@pytlak)
Joined: 8 months ago

Active Member
Posts: 8

@sofy Hi Sofy,

many thanks for hint. Just the first point from the link above helped

I checked the Error & Issues sheet and found there was an error "the function wp_mail() is not working".

Therefore I contacted my hosting provider and problem was in the limit of messages to be sent per day, which was quite a low one. They have increased the limit and now everything seems to work correctly

Best Regards

Milan