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[Closed] Tagging with username in forum is not giving notification at bell icon

6 Posts
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(@anotheruser)
Active Member
Joined: 5 years ago
[#16327]

Hi,

Tagging with username in forum is not giving notification at bell icon.

It is sensing email but it is not giving notification at bell icon.

We are using PeepSo wpForo Addon .

Any input?

 

Thanks


5 Replies
Robert
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(@robert)
Support Team
Joined: 2 months ago

@gradachiever,

How are you tagging users? Are you sure you use the correct nickname for tagging. You should only use nicknames for mentioning users:


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(@anotheruser)
Active Member
Joined: 5 years ago

I have tried giving the exact username . But notification is not coming on bell icon.

Notification is only coming if user has subscribed to the forum topic but if someone tag the user in a reply , user gets email but do not get any notification on bell icon .


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(@anotheruser)
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Joined: 5 years ago

I have all below settings ON , but still i am not getting any notification for tagged user.

wpForo Activity Setting

 

 

 

 

 


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 Dude
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(@dude)
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Joined: 4 years ago

It has been more than a year and still no answer?

 


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Chris
(@chris)
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@dude,

wpForo send notification in Notification Bell if you have been mentioned in a post.


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