wpForo 1.x.x [Solved] Topic tags counter not working

Please Read this Topic about cache and do what mentioned in the topic. If this doesn't help you, let us know.

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tmrQues21

Topic starter

Sep 21, 2021 5:09 am

(@tmrques21)

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Hello @chris, we have tried the cache solution, and still doesn't work. Is there other solutions we can look into? Thanks.

1 Reply

Chris

(@chris)

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Posts: 3627

Sep 22, 2021 2:02 pm

Please update your MySQL version to the latest.

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We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

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tmrQues21

Topic starter

Sep 28, 2021 2:24 am

(@tmrques21)

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@chris, our DB is running on MariaDB 10.5.9 is there any compatibility issue others is facing as well?

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Chris

(@chris)

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Sep 28, 2021 11:40 am

Create a new topic and add a tag named Visa Related(You have one like that with the count 0) to the topic and check would the Tag count Increase from 0 to 1, let me know the result.

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We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

tmrQues21

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Posts: 12

Sep 28, 2021 1:48 pm

wpforo_screenshot_test.jpg

Chris

@chris I've tested and the results remained the same.

Is there any other areas we missed out?

Chris

(@chris)

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Posts: 3627

Sep 29, 2021 1:34 pm

Sorry for the long response,

We will need administrator credentials to resolve the problem, Please Send the credential to info[at]gvectors.com

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We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

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tmrQues21

Topic starter

Sep 30, 2021 3:03 am

(@tmrques21)

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@Chris, I've responded. Please refer to gVectors mailbox for the references. Thanks!

Looking forward to your response.

3 Replies

Chris

(@chris)

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Posts: 3627

Sep 30, 2021 9:30 am

We didn't get any email from you.

In case you want to say thank you !)
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

tmrQues21

(@tmrques21)

Joined: 3 years ago

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Posts: 12

Sep 30, 2021 10:23 am

Chris

@chris I send you using my work email, tommy@php-cpa.com.sg could you please check again. Thanks.

Chris

(@chris)

Joined: 3 years ago

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Posts: 3627

Sep 30, 2021 10:55 am