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wpForo 1.x.x [Closed] User group problem

How-to and Troubleshooting

Last Post by gexin920 6 years ago

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Posts: 5

gexin920

Topic starter

Jul 16, 2018 3:52 am

(@gexin920)

Active Member

Joined: 6 years ago

After adding a user group, the user group cannot be deleted. It can only be edited. Please fix it.

6 Replies

Posts: 4802

Sofy

Admin

Jul 16, 2018 9:48 am

(@sofy)

Support Team

Joined: 7 years ago

Hi gexin920,

We just created a custom usergroup and deleted, it works fine on all our test websites. Make sure you go through all the steps. The second step asks you to re-attach users or delete it with users:

In case you want to say thank you 😊
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

Posts: 10590

Robert

Admin

Jul 17, 2018 6:53 am

(@robert)

Support Team

Joined: 9 years ago

Hi @gexin920,

The usergroup delete is based on two steps, it seems you only do the first step. After clicking on delete button you should care about users who are attached to this usergroup then click the final delete button. Please see the doc: https://wpforo.com/docs/root/members/usergroups-and-permissions/#delete-usergroup

In case you want to say thank you !)
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

2 Replies

gexin920

(@gexin920)

Joined: 6 years ago

Active Member

Posts: 5

Jul 17, 2018 7:19 am

Reply to

Robert

I deleted the user group without users, and no matter whether I choose to delete the user group including the user, or delete the user group to let the user join other groups, click delete after no response, return to the user group list, the user who wants to delete is still there. My wpforo is version 1.5.1, I attached a screenshot, although I can't display the process, but it can't be deleted.

Snipaste_2018-07-17_15-13-36.png

gexin920

(@gexin920)

Joined: 6 years ago

Active Member

Posts: 5

Jul 17, 2018 7:20 am

Reply to

gexin920

I noticed that after clicking the delete button, the page will execute for a short time, then the page will not respond, and the page link page will not change.

Posts: 10590

Robert

Admin

Jul 19, 2018 7:28 am

(@robert)

Support Team

Joined: 9 years ago

Hi @gexin920,

We just found a small bug related to translation. Please change WordPress language to English and delete that Usergroup, then change back to your language. We'll fix this issue with next update.

In case you want to say thank you !)
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

Posts: 5

gexin920

Topic starter

Jul 19, 2018 8:16 am

(@gexin920)

Active Member

Joined: 6 years ago

Posted by: Robert

Hi @gexin920,

We just found a small bug related to translation. Please change WordPress language to English and delete that Usergroup, then change back to your language. We'll fix this issue with next update.

Ok, thank you, I will always support you, I hope you will do better.