Limited Support
Our team is currently on holiday, so support will be limited during this period. Response times may be slower than usual, and some inquiries may be delayed.
We appreciate your patience and understanding, and we’ll resume our usual support by the end of August.
Hi all!
I have a big problem here, I hope you can respond soon as I have not been able to launch my forum because of this problem that I cannot solve.
I was testing different permissions for user groups, and by accident I deleted the Customer group, which I had associated with a special user role.
I tried to link it to the "ARMember" user role again, but when I click the sync button, nothing happens. Indicates that there are 0 members. When so far there are 52 users with that role.
The strangest thing is that if I scroll down in the user profiles area, the 52 users appear synchronized with their user group.
But for the forum it is not like that. I am attaching images so that you can appreciate it better, I hope they help me since I have done everything, I have synchronized several times and deleted cache but nothing happens.
