[Solved] Users not appearing in usergroup list for some reason
Just noticed something else going on that might be helpful for you to know. The user is moved out of the "active" usergroup into the "Inactive" user group when the user logs in. For example, when I log in as the user and don't see the expected access, I manually set the user to the active usergroup in the wordpress back office. Once that's done, if I refresh the users front end page, I get the expected access. But if I log that user out, and then log back in, the user loses access, and is being moved (somehow) back into the inactive group in the back office. It seems the act of logging in removes the user from "active user" usergroup to "No Access to Forum" usergroup. Any ideas on what could be going on?
There is something that affects on wpForo, please deactivate all plugins except wpForo, if you have custom codes in snippets(plugin) or theme functions.php file, please disable/comment them. Make sure that only wpForo is working on your Website.
And check the usergroup issue again.
Please Navigate to wpForo > Usergroups admin page, edit the Usergroup that your account is connected to and make sure that you have all CAN's enabled, after doing that try managing the user and see what result do you get.