[Solved] Users not appearing in usergroup list for some reason
For some of my users: they have a user group listed in their user record, but are not appearing in the actual usergroup when I open it from the "usergroup" menu under wpForo. Why are they not listed and where have they gone? Please see the video below for what I mean.
Try to search that user with the nickname "AmyHayes" and not the last name.
Thanks for the help. But the troubles continue because users seems to be moving by themselves from an active usergroup (where we want them) to a non-active usergroup by some means we can't identify. The video below gives a specific example: