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wpForo 1.x.x [Closed] When updating forum tools - "Oops! That page can’t be found."

How-to and Troubleshooting

Last Post by btrent12 3 years ago

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Posts: 6

btrent12

Topic starter

Jul 08, 2021 11:25 pm

(@btrent12)

Active Member

Joined: 3 years ago

Hello,

I'm trying to figure this out. Every time I try to update anything in Forum Tools, it does not update and instead takes me to an "Oops! That page can’t be found." page. This happens on multiple devices.

This is the demo site:

https://43ft.websencedesign.com/

I'm planning to buy some plugins if I can get this figured out!

9 Replies

Posts: 10587

Robert

Admin

Jul 09, 2021 7:02 am

(@robert)

Support Team

Joined: 9 years ago

@btrent12,

What do you mean saying "In forum tools"? Can you leave a screenshot?

In case you want to say thank you !)
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

Posts: 6

btrent12

Topic starter

Jul 09, 2021 3:34 pm

(@btrent12)

Active Member

Joined: 3 years ago

Forums > Tools

It's labeled "Forum Tools" has the tabs Antispam, Privacy & Rules, etc

Untitled.png

Posts: 6

btrent12

Topic starter

Jul 09, 2021 3:35 pm

(@btrent12)

Active Member

Joined: 3 years ago

This is what shows when I click 'Update Options'

Untitled2.png

Posts: 45

tqarb

Jul 10, 2021 1:23 pm

(@tqarb)

Trusted Member

Joined: 3 years ago

I think and I'm not sure that you need to update the permalinks from the WordPress dashboard

Log in to WordPress.
Go to Settings > Permalinks.
Choose the permalink structure you prefer, or create a custom one.
Click Save Changes

My Test Forum
https://tqarb.com/

منتدى تقارب التطويري
سبحان الله وبحمده .. سبحان الله العظيم

5 Replies

btrent12

(@btrent12)

Joined: 3 years ago

Active Member

Posts: 6

Jul 10, 2021 1:45 pm

Reply to

tqarb

@tqarb that's what I thought too after looking through the forums but that did not help. Tried it about 6 times lol

Martin

Moderator

(@martin)

Joined: 8 years ago

Support Team

Posts: 993

Jul 10, 2021 6:43 pm

Reply to

btrent12

@btrent12,

Are you using WP Multi Site installation?

Can you disable all plugins and try it again?

btrent12

(@btrent12)

Joined: 3 years ago

Active Member

Posts: 6

Jul 12, 2021 3:57 pm

Reply to

Martin

@martin No, not using Multi Site. Also the issue happens on a fresh install with no plugins activated

Robert

Admin

(@robert)

Joined: 9 years ago

Support Team

Posts: 10587

Jul 14, 2021 10:34 am

Reply to

btrent12

@btrent12,

This is something that impossible to debug. There is some conflict with server or with Theme/Plugins. In any case, try to find error logs. First, check the Forums > Tools > Debug > Errors & Issues tab. Then look at your website root and /wp-admin/ directory and see if there is an error.log file.

In case you want to say thank you !)
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.