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wpForo 1.x.x [Closed] When updating forum tools - "Oops! That page can’t be found."

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Posts: 6
Topic starter
(@btrent12)
Active Member
Joined: 3 years ago

Hello,

 

I'm trying to figure this out. Every time I try to update anything in Forum Tools, it does not update and instead takes me to an "Oops! That page can’t be found." page. This happens on multiple devices. 

 

This is the demo site:

https://43ft.websencedesign.com/

 

I'm planning to buy some plugins if I can get this figured out!

9 Replies
Robert
Posts: 10503
Admin
(@robert)
Support Team
Joined: 8 years ago

@btrent12,

What do you mean saying "In forum tools"? Can you leave a screenshot?

Posts: 6
Topic starter
(@btrent12)
Active Member
Joined: 3 years ago

Forums > Tools

It's labeled "Forum Tools" has the tabs Antispam, Privacy & Rules, etc

Posts: 6
Topic starter
(@btrent12)
Active Member
Joined: 3 years ago

This is what shows when I click 'Update Options'

tqarb
Posts: 45
(@tqarb)
Trusted Member
Joined: 3 years ago

I think and I'm not sure that you need to update the permalinks from the WordPress dashboard

Log in to WordPress.
Go to Settings > Permalinks.
Choose the permalink structure you prefer, or create a custom one.
Click Save Changes

5 Replies
(@btrent12)
Joined: 3 years ago

Active Member
Posts: 6

@tqarb that's what I thought too after looking through the forums but that did not help. Tried it about 6 times lol

 
Moderator
(@martin)
Joined: 8 years ago

Support Team
Posts: 986

@btrent12,

Are you using WP Multi Site installation?

Can you disable all plugins and try it again?

(@btrent12)
Joined: 3 years ago

Active Member
Posts: 6

@martin No, not using Multi Site. Also the issue happens on a fresh install with no plugins activated

Robert
Admin
(@robert)
Joined: 8 years ago

Support Team
Posts: 10503

@btrent12,

This is something that impossible to debug. There is some conflict with server or with Theme/Plugins. In any case, try to find error logs. First, check the Forums > Tools > Debug > Errors & Issues tab. Then look at your website root and /wp-admin/ directory and see if there is an error.log file.

(@btrent12)
Joined: 3 years ago

Active Member
Posts: 6

@robert There are no error logs in my file manager or in the plugin