AI Search

Classic Search

Search Phrase:

Search Type:

Advanced search options

Search in Forums:

Search in date period:

Sort Search Results by:

AI Assistant

Notifications

Clear all

[Closed] When updating forum tools - "Oops! That page can’t be found."

Summarize Topic

How-to and Troubleshooting - wpForo 2.0

Last Post by btrent12 5 years ago

10 Posts

4 Users

0 Reactions

1,565 Views

RSS

Posts: 6

btrent12

Topic starter

Translate ▼

Jul 09, 2021 3:25 am

(@btrent12)

Active Member

Joined: 5 years ago

[#17219]

Hello,

I'm trying to figure this out. Every time I try to update anything in Forum Tools, it does not update and instead takes me to an "Oops! That page can’t be found." page. This happens on multiple devices.

This is the demo site:

https://43ft.websencedesign.com/

I'm planning to buy some plugins if I can get this figured out!

9 Replies

Posts: 10753

Robert

Admin

Translate ▼

Jul 09, 2021 11:02 am

(@robert)

Support Team

Joined: 3 months ago

@btrent12,

What do you mean saying "In forum tools"? Can you leave a screenshot?

In case you want to say thank you !)
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

Posts: 6

btrent12

Topic starter

Translate ▼

Jul 09, 2021 7:34 pm

(@btrent12)

Active Member

Joined: 5 years ago

Forums > Tools

It's labeled "Forum Tools" has the tabs Antispam, Privacy & Rules, etc

Posts: 6

btrent12

Topic starter

Translate ▼

Jul 09, 2021 7:35 pm

(@btrent12)

Active Member

Joined: 5 years ago

This is what shows when I click 'Update Options'

Posts: 45

tqarb

Translate ▼

Jul 10, 2021 5:23 pm

(@tqarb)

Trusted Member

Joined: 5 years ago

I think and I'm not sure that you need to update the permalinks from the WordPress dashboard

Log in to WordPress.
Go to Settings > Permalinks.
Choose the permalink structure you prefer, or create a custom one.
Click Save Changes

My Test Forum
https://tqarb.com/

منتدى تقارب التطويري
سبحان الله وبحمده .. سبحان الله العظيم

5 Replies

btrent12

(@btrent12)

Joined: 5 years ago

Active Member

Posts: 6

Jul 10, 2021 5:45 pm

Reply to

tqarb

Translate ▼

@tqarb that's what I thought too after looking through the forums but that did not help. Tried it about 6 times lol

Martin

Moderator

(@martin)

Joined: 10 years ago

Support Team

Posts: 1011

Jul 10, 2021 10:43 pm

Reply to

btrent12

Translate ▼

@btrent12,

Are you using WP Multi Site installation?

Can you disable all plugins and try it again?

btrent12

(@btrent12)

Joined: 5 years ago

Active Member

Posts: 6

Jul 12, 2021 7:57 pm

Reply to

Martin

Translate ▼

@martin No, not using Multi Site. Also the issue happens on a fresh install with no plugins activated

Robert

Admin

(@robert)

Joined: 3 months ago

Support Team

Posts: 10753

Jul 14, 2021 2:34 pm

Reply to

btrent12

Translate ▼

@btrent12,

This is something that impossible to debug. There is some conflict with server or with Theme/Plugins. In any case, try to find error logs. First, check the Forums > Tools > Debug > Errors & Issues tab. Then look at your website root and /wp-admin/ directory and see if there is an error.log file.

In case you want to say thank you !)
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.