Sep 28, 2019 6:54 am
I have created a total of 6 forums and I have deleted 3 of them, but the statistics still say that there are 6 forums. I have cleared all caches and updated the forums on the dashboard. Still says I have 6 forums...
17 Replies
Sep 28, 2019 8:13 am
No effect. I also previous cleared the browser cache. Checked with Safari, Firefox, Opera and Vivaldi.
I am on a Mac so Command + R twice with no effect.
Sep 28, 2019 8:37 am
Sep 28, 2019 8:58 am
Please, one more time:
- navigate to Dashboard > Forums > Forums admin page, click on "Save forums order and hierarchy" button.
- navigate to Dashboard > Forums > Dashboard admin page click on the [Update Forums Statistic] and [Delete All Caches] buttons.
- if you have some cache plugins delete those plugins caches as well
- also please delete server caches and check again (don't forget to press CTRL+F5 on frontend)
Sep 28, 2019 12:38 pm
ok, @frokjar I see,
Please change the role of the user with info[at]gvectors email address to admin and let us know.
Sep 28, 2019 1:29 pm
Sep 30, 2019 10:30 am
Sep 30, 2019 3:18 pm
I'm sorry, but not, we were not able to log in. Please reset the password and sent the new one to info[at]gvectors.com.
Oct 01, 2019 1:00 pm
Hi @frokjar,
The issue is solved by our developers. Please check it.
Don't forget to press CTRL+F5 (twice) before checking.
Oct 01, 2019 7:39 pm
