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[Closed] add unanswered button

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Last Post by Alvina 5 years ago

4 Posts

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Posts: 12

Pepe

Topic starter

Jan 11, 2020 4:43 pm

(@pepe)

Eminent Member

Joined: 5 years ago

Hi.
it would be possible to add a button without responding to the administrators, 
that is to say that selecting the button you can see the queries that are waiting for an answer

Thank you

3 Replies

Posts: 10591

Robert

Admin

Jan 12, 2020 10:28 am

(@robert)

Support Team

Joined: 9 years ago

Hi @pepe,

Go to Recent Posts page, and select "Not replied posts" in the drop-down:

In case you want to say thank you !)
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

Posts: 12

Pepe

Topic starter

Jan 14, 2020 11:01 am

(@pepe)

Eminent Member

Joined: 5 years ago

Hi Robert

Thanks for answering. Exactly what I need is a button that shows the queries of users that are not closed and that are not answered by a manager. The option you indicate shows the queries that are not closed but also show those that are answered by the administrator

1 Reply

Alvina

Moderator

(@alvina)

Joined: 5 years ago

Member

Posts: 1862

Jan 15, 2020 8:53 am

Reply to

Pepe

@pepe,

We don't follow you well.

In the "Not replied posts" we see only the posts that waiting for an answer. See the screenshot below:

waiting-an-answer.png

In case you want to say thank you !)
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.