Private message plu...
 
Notifications
Clear all

Limited Support

Our team is currently on holiday, so support will be limited during this period. Response times may be slower than usual, and some inquiries may be delayed.
We appreciate your patience and understanding, and we’ll resume our usual support by the end of August.

 

wpForo 1.x.x [Closed] Private message plugin not working

22 Posts
3 Users
0 Reactions
2,528 Views
Posts: 20
 kojo
Topic starter
(@kojo)
Eminent Member
Joined: 3 years ago

The private message plugin shows the following issue when creating a message.

https://share.getcloudapp.com/d5u9zOXw

also imported a group of users. However, the import date shows as:-

https://share.getcloudapp.com/P8u1WQzOkojo

Can it be manually corrected?

21 Replies
Posts: 20
 kojo
Topic starter
(@kojo)
Eminent Member
Joined: 3 years ago

Rather than open a new post. can you point me to the setting to change the 

"You are not allowed to write a message yet"

So that new users and moderators can send private messages.

I have checked all under 'Forum Access'

Posts: 20
 kojo
Topic starter
(@kojo)
Eminent Member
Joined: 3 years ago

Can close this thread, the error shown above, only appears when logged in as admin. and found the "You are not allowed to write a message yet" under addons tab.

Posts: 20
 kojo
Topic starter
(@kojo)
Eminent Member
Joined: 3 years ago

I am totally confused, according to the settings Admin, should be able to send a private messages. can you please confirm

8 Replies
Chris
(@chris)
Joined: 4 years ago

Famed Member
Posts: 3611

@kojo,

Go to Usergroups > Admin and check Front - Can write PM option

 kojo
(@kojo)
Joined: 3 years ago

Eminent Member
Posts: 20

@chris Yes, I went through every setting and It's checked.
however, it just hangs

https://share.getcloudapp.com/d5u9zOXw

retested just now.

Chris
(@chris)
Joined: 4 years ago

Famed Member
Posts: 3611

@kojo,

It should be a JS error, in your website check browser Console Log there you should see a JS error.

Also provide us your Forum URL, we will check as well.

Chris
(@chris)
Joined: 4 years ago

Famed Member
Posts: 3611

@kojo,

Also mention we support here only wpForo plugin, not the addons

If you'll have other issues with the addons please create a new topic about that at https://gvectors.com/forum/wpforo-support/

 kojo
(@kojo)
Joined: 3 years ago

Eminent Member
Posts: 20

@chris

Hi, this is what I see in the console but I don't have a clue what it means.
---
JQMIGRATE: Migrate is installed, version 3.3.2
companion-bubble.js:1409 Uncaught (in promise) b.AssertionError
---
site url: https://kiswahiliforum.org/

Chris
(@chris)
Joined: 4 years ago

Famed Member
Posts: 3611

@kojo,

Find the plugin which is related to this JS error and deactivate it, after check the PM again, the infinite loading issue has to get solved.

 kojo
(@kojo)
Joined: 3 years ago

Eminent Member
Posts: 20

@chris 

I do not have many plugins on the site as it is primarily for the forum. I have deactivated all other plugins, and the issue is still present
These are the only active plugins.

see here: https://share.getcloudapp.com/RBun0lWq

Chris
(@chris)
Joined: 4 years ago

Famed Member
Posts: 3611

@kojo,

After registration, I can't Log in your website, need to check from where come that JS error.

dimalifragis
Posts: 2601
(@dimalifragis)
Famed Member
Joined: 5 years ago

I think some caching is messing your site, Online Users is also not working.

 

 

6 Replies
 kojo
(@kojo)
Joined: 3 years ago

Eminent Member
Posts: 20

@dimalifragis  

I have removed all caching and, even turned server caching.

issue still present.

dimalifragis
(@dimalifragis)
Joined: 5 years ago

Famed Member
Posts: 2601
Posted by: @kojo

@dimalifragis  

I have removed all caching and, even turned server caching.

issue still present.

Please read carefully what i wrote. Not a caching issue but some Litespeed script.

SEE THE html source of YOUR page:

 

<script type="text/javascript">
			window.flatStyles = window.flatStyles || ''

			window.lightspeedOptimizeStylesheet = function () {
				const currentStylesheet = document.querySelector( '.tcb-lightspeed-style:not([data-ls-optimized])' )

 

 kojo
(@kojo)
Joined: 3 years ago

Eminent Member
Posts: 20

@dimalifragis 

The theme developer respond as follows

I checked your Project LightSpeed and i see that you were able to disable it already. -  https://share.getcloudapp.com/lluE49Wm

Please also note that our Project LightSpeed tool is for our Thrive files & script only and it doesn’t affect the files or code of your app or any 3rd party plugin.

If you experience issues with that app or 3rd party plugins, I would recommend you to contact their support or developer instead for assistance.
________

Following this responce:

I set the site to the default WordPress theme. and the error still persists as shown here:

https://share.getcloudapp.com/BluoNKpv

I found another thread in this forum with the same issue but that thread ended without a resolution.

dimalifragis
(@dimalifragis)
Joined: 5 years ago

Famed Member
Posts: 2601

@kojo Right. It seems i thought LightSpeed was LiteSpeed. Apologies.

What happens if you switch for a while to the default theme?

 

dimalifragis
(@dimalifragis)
Joined: 5 years ago

Famed Member
Posts: 2601

@kojo You may try the a WP standard debug procedure.

1. Switch to default theme.

2. Disable all plugins except wpForo and the addon.

3. Enable WP Debug to a log.

4. Disable for a while your CDN.

And as Chris posted above, there is a specific forum for addons, maybe they can help you more.

 kojo
(@kojo)
Joined: 3 years ago

Eminent Member
Posts: 20

@dimalifragis

I did not do the full list as described. but I did switch to a default theme. and the issue persisted.  I have raised the issue in the addons forum.

 

Page 1 / 2