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Dec 28, 2022 7:06 am
Hi Support
When a user clicks on RESET PASSWORD, the screen below is displayed - there is no SUBMIT button and no reCaptcha.
Entering a username and hitting ENTER gives the following error: Google reCAPTCHA data are not submitted
Please help! 🙂
5 Replies
Dec 28, 2022 7:13 am
Forgot to add - disabling the following plugins does not help >
- Akismet Anti-Spam
- Email Encoder - Protect Email Addresses
- No-Bot Registration
- Sucuri Security - Auditing, Malware Scanner and Hardening
Dec 28, 2022 7:18 am
Hi,
That page is not COMPLETE. See the capture.
There is no Body or Footer also. I don't think this is a wpForo issue.
Dec 28, 2022 7:46 am
@dimalifragis ... Thanks for taking a look and reporting back.
I do not see that error in my browser console (windows, edge or FF).
But you are correct - I disabled all plugins and the form works OK.
So I narrowed it down to my host-specific optimisation settings: a plugin called "A2 Optimized WP"
Thanks for your help. 👍
Dec 28, 2022 7:52 am
Dec 28, 2022 7:52 am
UPDATE
Aha! Looks like I needed to add the specific URL into URL-excludes.
Although I don't know why it's a complicated redirected URL ?
