Un-banned user can'...
 
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wpForo 1.x.x [Closed] Un-banned user can't view forum

3 Posts
2 Users
1 Reactions
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Posts: 20
Topic starter
(@amandachestnutherbs)
Eminent Member
Joined: 2 years ago

I am testing banning and un-banning a member.

The un-banned user can not view forum even though they have been un-banned. They do not see a message that says user has been banned. They are just redirected back to site homepage. 

I manually synched all members. 

What could be causing this issue? 

I can't provide URL as I am testing in stage environment.

Thank you for your help.

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2 Replies
Chris
Posts: 3650
(@chris)
Famed Member
Joined: 3 years ago

Hi @amandachestnutherbs,

please provide admin credentials of your website if that is possible, you can send it to  info[at]gvectors.com, also mention this topic in the email and let me know here that you have sent the email.

I have never faced with such an issue, need to check in your website.

1 Reply
(@amandachestnutherbs)
Joined: 2 years ago

Eminent Member
Posts: 20

@chris Thank you for your response. This issue does not seem to be happening with newly created users. I will do further testing and reply to you with login if needed. Thank you.