[Closed] Updating Topic Prefixes addon crashed site

Bug Reports

Last Post by Wendell 2 years ago

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Posts: 245

Wendell

Topic starter

Apr 03, 2023 5:12 pm

(@wendell)

Reputable Member

Joined: 7 years ago

Updated the Topic Prefixes addon this morning to 3.2.0 and the whole site crashed as it was activating. So I accessed via SFTP and temporarily renamed that plugin, then cleared the server caches. That resulted in the site immediately working again. Checking the error logs, there's no definitive answer that seems to show why this happened, but I'm also not super savvy with error logs either.

PHP 8.0.28

MySQL 8.0.32-24

Rockin' wpForo at RPLS.com 🤩

4 Replies

Posts: 10591

Robert

Admin

Apr 03, 2023 8:52 pm

(@robert)

Support Team

Joined: 9 years ago

Hi @wendell,

Please open a new support topic in gVectors Support Forum and provide with some error logs: https://gvectors.com/forum/

In case you want to say thank you !)
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

Posts: 245

Wendell

Topic starter

Apr 03, 2023 10:07 pm

(@wendell)

Reputable Member

Joined: 7 years ago

Ok. Maybe I'm confused, but this forum is called "Bug Reports", plus when I go to the gVectors support forum, there is a "wpForo Support Forum" button that links back here...

Rockin' wpForo at RPLS.com 🤩

2 Replies

VereK

(@verek)

Joined: 7 years ago

Honorable Member

Posts: 522

Apr 04, 2023 12:44 am

Reply to

Wendell

@wendell

Only core WPforo support is handled on this site. Plugins support is on the gvectors site, in this particular case - https://gvectors.com/forum/wpforo-topic-custom-fields/