Hi. I was very excited to start my forum but I keep getting the "can't add forum error." Any suggestions on how to fix this? Thanks in advance.
It seems the forum installation was not successfully complete. Please deactivate wpForo and activate it again. Also please leave you server information here. You can find that info in Dashboard > Forums > Dashboard admin page.
And, please navigate to Dashboard > Forums > Tools > Debug Tab > [Error & Issues] Sub-tab and let me know what errors you see.
Hi and thanks for your help.
After deactivating, I am not getting the error. But, now when I try to add a forum, it is not saving. After I enter the new category or forum, it is not saving it. Please help.
No errors found in the Errors & Issues tab.
Here is my server information:
| USER AGENT | Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/71.0.3578.98 Safari/537.36 |
| Web Server | nginx |
| PHP Version | 7.2.13 |
| MySQL Version | 5.5.5 |
| PHP Max Post Size | 2047M |
| PHP Max Upload Size | 2047M |
| PHP Memory Limit | 256M |
| PHP DateTime Class |
Available
|
I see the problem, you still use very old MySQL database server. Please contact to your hosting service and ask them update MySQl to 5.6 version. Once the MySQl is updated to new version, please deactivate wpForo and activate it again. If your forum is just a new fresh installation it would be better to remove all forum data using Uninstall button and then install it again. The current 5.5 version you use is incompatible with many plugins.
Please read wpForo server requirements here: https://wpforo.com/docs/root/wpforo-installation/server-requirements/
Thanks for your reply. Wordpress hosts my site so I thought it would be compatible with wp foro. Do you know how to ask them to update? Thanks
The support for WordPress replied to me and said,
No problem, please navigate to Dashboard > Forums > Tools > Debug Tab > Tables Sub-tab and copy all information to a txt file or here. I need to see the status of your database tables. If something is missing I can provide SQl queries to execute in wp dashboard and fix the issue.
I have the same error and after re-activating a couple times, I don't get the error. The category/forum will appeared to be added but realistically nothing gets added.
Here's a paste of the table you mentioned:
| wp_wpforo_forums | Rows: 11 | Status: OK | |||||
| forumid | int(10) unsigned | - | PRI | ||
| title | varchar(255) | latin1_swedish_ci | - | ||
| slug | varchar(255) | latin1_swedish_ci | - | UNI | |
| description | longtext | latin1_swedish_ci | NULL | ||
| parentid | int(10) unsigned | - | MUL | 0 | |
| icon | varchar(255) | latin1_swedish_ci | NULL | ||
| last_topicid | int(10) unsigned | - | 0 | ||
| last_postid | int(10) unsigned | - | MUL | 0 | |
| last_userid | int(10) unsigned | - | 0 | ||
| last_post_date | datetime | - | 0000-00-00 00:00:00 | ||
| topics | int(11) | - | 0 | ||
| posts | int(11) | - | 0 | ||
| permissions | text | latin1_swedish_ci | NULL | ||
| meta_key | text | latin1_swedish_ci | NULL | ||
| meta_desc | text | latin1_swedish_ci | NULL | ||
| status | tinyint(1) unsigned | - | MUL | 0 | |
| is_cat | tinyint(1) unsigned | - | MUL | 0 | |
| cat_layout | tinyint(1) unsigned | - | 0 | ||
| order | int(10) unsigned | - | MUL | 0 | |
