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[Solved] Can't send confirmation email from topics when suscribe for new topic

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gilbau
Posts: 38
 gilbau
Topic starter
May 19, 2022 7:18 am
(@gilbau)
Eminent Member
Joined: 2 years ago

When a user click on "Subscribe for new topic" a warning message appears à the top right "Can't send confirmation email" and no message is sent

 Cant-send-confirmation-email.jpg
Forum Page URL
https://www.vivrenu.com/forum-du-naturisme/plages-region-aquitaine/
wpForo Version
1.9.9.1
WordPress Version
5.8.4
PHP Version
7.4
MySQL version
5.7
Topic Tags
smtp can't send confirmation
3 Replies
Chris
Posts: 1449
 Chris
Admin
May 19, 2022 12:09 pm
(@chris)
Support Team
Joined: 12 months ago

Hi @gilbau,

Your website's wp_mail() is not working, also the SMTP in your hosting is configured wrong,

please contact your hosting support.

Also, read this article, it can help you fix your problem:  https://www.wpbeginner.com/wp-tutorials/how-to-fix-wordpress-not-sending-email-issue/

In case you want to say thank you !)
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

Reply
gilbau
Posts: 38
 gilbau
Topic starter
May 19, 2022 12:21 pm
(@gilbau)
Eminent Member
Joined: 2 years ago

Thanks for your answer, but i think my smtp wp is working well, I use mainly sendgrid smtp and I can send hundreds of newsletters with a plugin and there is no problem for registration user. They receive all email from wpforo and wp

except the issue mentionned above

Reply
1 Reply
Robert
 Robert
Admin
(@robert)
Joined: 6 years ago

Support Team
Posts: 9090
Robert - Twitter
May 19, 2022 1:14 pm
Reply togilbaugilbau

@gilbau,

wpForo uses WordPress wp_mail() function. wpForo doesn't have own email sending functions. So if the emails are not sent then something is wrong with your WordPress and hosting email configuration. The newslater plugin may use custom email sending functions, but the default email sending functions don't work in your WordPress.

In case you want to say thank you !)
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

Reply
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