Trying to add a shoutbox to my home page via the "Simple Ajax Chat" plugin. I have had 3+ freelancers attempt to insert the shortcode into wpForo with no success as it displays error messages when we attempt to do so.
Please explain how to add shortcodes, thank you.
This is not related to wpForo, the shortcode isn't showing as a shortcode that means that it's working, but there is another issue in your website causes those errors.
Contact that Ajax chat plugin support, and also check your Error logs.
have had 3+ freelancers attempt to insert the shortcode into wpForo
Please specify what do you mean, saying "into wpForo"? Where exactly you are trying to insert the shortcode?
If you're trying to insert the shortcode in forum posts, then you should make sure the "Enable WordPress Shortcodes in Post Content" option is enabled in Forums > Settings > Features Tab.