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When opening a topic and I forgot my password, it gives a critical error when used, no plug-in is installed, I couldn't understand the problem, how can I do it?
Can you explain better your issue?
And what is the critical error?
Maybe post a URL?
Critical doesn't mean anything.
Follow this:
https://wordpress.org/support/article/debugging-in-wordpress/
and tell us the full error.
Also the url you posted, doesn't seem to work (resolve) for me.
The Correct is : https://forum.e-kitapstore.com/
Ok, the error is:
PHP Fatal error: Uncaught Error: Call to undefined function PHPMailer\PHPMailer\mail()
Your hosting provider has disabled the mail functions. Contact their support to fix this.