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wpForo 1.x.x [Solved] Forum and topic statistic issue, zero posts

19 Posts
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Robert
Posts: 10591
Admin
(@robert)
Support Team
Joined: 9 years ago

Hi @wendell,

We were correct, the issue comes from MySQL query execution. It returns 0 if there are two conditions in SQL and if these SQLs are executing very fast in a loop. We've added double condition indexes in according tables and the issue is fixed. We'll check it during a few days and make sure the "0" counts are not back again.

Posts: 4
(@bah_gaming)
Active Member
Joined: 6 years ago

I seem to be having this issue as well. New forum but the statistics broke pretty quickly into it. I sent an email to support. Screenshot attached.

 
I followed all the steps you've listed so far...
 
Including:
-Clearing the cache and updating the statistics in the dashboard (in multiple different orders)
 
-removing any plugins i thought my be conflicting
 
-deleting the entire forum after deactivating along with any embeds and reinstalling and reactivating.
 
 
The only thing I haven't tried is sending you my admin login details, would this be necessary to fix this?
 
Thanks!

 

1 Reply
(@bah_gaming)
Joined: 6 years ago

Active Member
Posts: 4

Seems to be working as intended now. Thanks! 

Robert
Posts: 10591
Admin
(@robert)
Support Team
Joined: 9 years ago

Thank you for letting us know.

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