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May 12, 2018 3:10 pm
Hi @wendell,
We were correct, the issue comes from MySQL query execution. It returns 0 if there are two conditions in SQL and if these SQLs are executing very fast in a loop. We've added double condition indexes in according tables and the issue is fixed. We'll check it during a few days and make sure the "0" counts are not back again.
Jul 31, 2018 7:13 pm
I seem to be having this issue as well. New forum but the statistics broke pretty quickly into it. I sent an email to support. Screenshot attached.
I followed all the steps you've listed so far...
Including:
-Clearing the cache and updating the statistics in the dashboard (in multiple different orders)
-removing any plugins i thought my be conflicting
-deleting the entire forum after deactivating along with any embeds and reinstalling and reactivating.
The only thing I haven't tried is sending you my admin login details, would this be necessary to fix this?
Thanks!
Aug 06, 2018 9:03 pm
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Seems to be working as intended now. Thanks!
Aug 07, 2018 11:23 am
Thank you for letting us know.
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