wpForo 1.x.x Forum Statistics - Online User Count shows unreasonable values?
Dear WPforo community,
I was searching for a similar topic and read the documentation. However with no answers.
I have some problems and strange behaviour with the forum statistics displayed at the bottom of the forum & and with the "x users viewing" besides the topics. Both give me an unreasonable high amount of users online/reading.
Once I had my whole site in maintenance mode and yet still after hours of downtime and in the middle of the night, the reading of users online reached around 30 or 50. Also the "x users viewing" next to the topics is still active, although realistically, no user really was in the forum at that time.
The number of "users online" seems indeed to high, as I have completely different values from WP_statistics. When this reads about 15 users online, wp foro states about 50 or more, which is for my site completely unreasonable. Even this huge forum here has only 6 users online while typing this post.
I noticed that it hasnt been always that way. I figured it changed after installing the plugin "Wise Chat" - an chat extension. But even after deactivating this plugin again, the wpforo numbers are still very strange.
What I already tried:
- Clearing all caches from the dashboard
- Deactivate other plugins
- deactivated and activated the settings for showing the statistic/x-viewers
- I do not have an active cache plugin (Only WP optimize, but no cache feature activated)
- I have learned form this forum, that the count includes ALL members,i.e. guest and registered users.
Is there anything in the documentation that reveals more about how this figure is actually measured? Is it maybe more trustworthy than wp_statistics and I really have so many visitors?
Thanks for your time reading this and helping
Try to disable the wp optimizer and check.
If the issue is still there, check for SERVER cache (ask your hoster).
Still, if you want/can post a url so we can check.