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I can't add a new topic to my forums

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GinaSapien
Posts: 2
 GinaSapien
Topic starter
July 21, 2021 9:44 am
(@ginasapien)
New Member
Joined: 10 months ago

I just installed wpForo and added a few forums but when I hit the button "Add forum" nothing happens. This is my site: https://compose.ly/community/

 

I appreciate the help!

Topic Tags
add topic topic add error
5 Replies
Robert
Posts: 8952
Robert - Twitter
 Robert
Admin
July 21, 2021 1:53 pm
(@robert)
Support Team
Joined: 6 years ago

Hi @ginasapien,

You have a JS error on your website. The error comes from some Facebook API, it might be social login or share plugin. You can find the problem maker plugin by disabling all plugins and enabling one by one.

Also, please temporarily disable the autoptimizer plugin, the Facebook JS error could be caused by autoptimizer too.

If you have some cache plugin, make sure the forum page is fully excluded from that plugin. Here is the instruction: https://wpforo.com/community/faq/wpforo-and-cache-plugins/

In case you want to say thank you !)
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

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1 Reply
Robert
 Robert
Admin
(@robert)
Joined: 6 years ago

Support Team
Posts: 8952
Robert - Twitter
July 21, 2021 2:07 pm
Reply toRobertRobert

Here is the screenshot of the JS error:

In case you want to say thank you !)
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

Reply
GinaSapien liked
GinaSapien
Posts: 2
 GinaSapien
Topic starter
July 23, 2021 8:04 am
(@ginasapien)
New Member
Joined: 10 months ago

Thanks for figuring this out! Is this the configuration I need to disable? Screenshot attached.

Or is it somewhere in WordPress?

 Screen-Shot-2021-07-23-at-4.02.54-PM.png
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1 Reply
Robert
 Robert
Admin
(@robert)
Joined: 6 years ago

Support Team
Posts: 8952
Robert - Twitter
July 23, 2021 5:50 pm
Reply toGinaSapienGinaSapien

@ginasapien,

This doesn't come from wpForo, the wpForo FB api is disabled, in any case you can disable the "Facebook SDK for JavaScript" option and the FB share button as well:

You should check all plugins and the active theme.

In case you want to say thank you !)
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

Reply
dimalifragis
Posts: 965
 dimalifragis
July 23, 2021 8:31 am
(@dimalifragis)
Prominent Member
Joined: 2 years ago

Disable plugins one by one and check. I would start with caching/optimizing plugins you may have.

 

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