Limited Support
Our team is currently on holiday, so support will be limited during this period. Response times may be slower than usual, and some inquiries may be delayed.
We appreciate your patience and understanding, and we’ll resume our usual support by the end of August.
Hi!
About 40 people connected and the forum took a long time to load.
Some people didn't directly load it and it gave database error
Can you help me please? 🙁
Hi @alber,
What is your hosting server parameters? Are you sure you use an appropriate hosting plan?
1. Can you take a screenshot of your Dashboard > Tools > Site Health admin page?
2. Use your hosting cPanle > phpMyAdmin Database manager and check tables with _wpforo_ prefixes. Make sure they are all use InnoDB table engine:
3. Read this instruction: https://wpforo.com/community/faq/forum-is-slow/