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[Solved] Login or Register problem

3 Posts
2 Users
2 Reactions
984 Views
Posts: 5
Topic starter
(@sikaundi)
Active Member
Joined: 2 years ago

the forum was working okay the past few days and just today, it's giving me this error when I try to log in or register

Sorry, something is wrong with your data.
2 Replies
Robert
Posts: 10590
Admin
(@robert)
Support Team
Joined: 9 years ago

Hi @sikaundi,

You have LiteSpeed Cache plugin in your website and the forum pages are not excluded from caching. This is a big issue. Please follow the steps below to fix the problem:

  • Please navigate in Dashboard to LiteSpeed Cache > Cache admin page
  • Go to Exclude Tab, find the "Do Not Cache URIs" option
  • Insert the URL path(s) of your forum page(s) one per line in the option textarea:
    /forum/
    /participant/
    /sign-up/
    /sign-in/
    /change-password/

Then delete all kind of caches.

1 Reply
(@sikaundi)
Joined: 2 years ago

Active Member
Posts: 5

@robert Thanks so much for your response I have finally fixed the error with your step-by-step instructions.