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[Solved] Login or Register problem

 
How-to and Troubleshooting
Last Post by sikaundi 2 years ago
3 Posts
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Posts: 5
 sikaundi
Topic starter
Oct 17, 2022 6:07 pm
(@sikaundi)
Active Member
Joined: 2 years ago

the forum was working okay the past few days and just today, it's giving me this error when I try to log in or register

Sorry, something is wrong with your data.
Topic Tags
cache conflict lightspeed cache cache
2 Replies
Robert
Posts: 10549
 Robert
Admin
Oct 17, 2022 6:57 pm
(@robert)
Support Team
Joined: 8 years ago

Hi @sikaundi,

You have LiteSpeed Cache plugin in your website and the forum pages are not excluded from caching. This is a big issue. Please follow the steps below to fix the problem:

  • Please navigate in Dashboard to LiteSpeed Cache > Cache admin page
  • Go to Exclude Tab, find the "Do Not Cache URIs" option
  • Insert the URL path(s) of your forum page(s) one per line in the option textarea: 
    /forum/
/participant/
/sign-up/
/sign-in/
/change-password/

Then delete all kind of caches.

In case you want to say thank you !)
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

sikaundi reacted
1 Reply
 sikaundi
(@sikaundi)
Joined: 2 years ago

Active Member
Posts: 5
Oct 17, 2022 7:06 pm
Reply toRobertRobert

@robert Thanks so much for your response I have finally fixed the error with your step-by-step instructions.

Robert reacted
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Topic Tags:  cache conflict (47) , lightspeed cache (5) , cache (45) ,
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