[Solved] Members page not shown to moderators

@mike_netinfo How did you check for php or other errors?

mike_netinfo

(@mike_netinfo)

Joined: 5 years ago

Trusted Member

Posts: 24

May 24, 2023 11:52 am

dimalifragis

@dimalifragis I enabled display errors through wp-config.php and reloaded the members page.

mike_netinfo

(@mike_netinfo)

Joined: 5 years ago

Trusted Member

Posts: 24

May 29, 2023 7:20 am

Hi,

Any updates on this please?

thank you

Chris

(@chris)

Joined: 4 years ago

Famed Member

Posts: 3610

May 29, 2023 1:50 pm

Please provide admin access to your website, send the credentials to info[at]gvectors.com, mention this topic in the email and let me know here that the email is sent.

Write wpForo Credentials in the Subject.

Thanks

In case you want to say thank you !)
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

mike_netinfo

(@mike_netinfo)

Joined: 5 years ago

Trusted Member

Posts: 24

Jun 06, 2023 6:50 am

@chris Hi,

email with the credentials has been sent on May 29th, but i did not get any reply since then.

Can i please have an update?

Thank you

Chris

(@chris)

Joined: 4 years ago

Famed Member

Posts: 3610

Jun 06, 2023 12:19 pm

I'm sorry for the late response.

We have checked your website and didn't face any issue with any of wpForo pages.

Try to log in with incognito and see what you get.

Please see the video: https://app.screencast.com/0ckuX43ehY47j

In case you want to say thank you !)
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

mike_netinfo

(@mike_netinfo)

Joined: 5 years ago

Trusted Member

Posts: 24

Jun 06, 2023 12:51 pm

@chris Hi,

Thanks for the reply!

As i mentioned, the issue is with the moderators account. Not the admin one. I already shared a moderators login details in the email i 've sent.

Thanks

Chris

(@chris)

Joined: 4 years ago

Famed Member

Posts: 3610

Jun 12, 2023 10:20 am

We have sent you email with no response.

The Password for the moderator account(leah) is wrong.

Please recheck it.

In case you want to say thank you !)
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

mike_netinfo

(@mike_netinfo)

Joined: 5 years ago

Trusted Member

Posts: 24

Jun 12, 2023 11:02 am

@chris Hi,

I replied again now with the correct credentials.

THank you

Chris

(@chris)

Joined: 4 years ago

Famed Member

Posts: 3610

Jun 12, 2023 12:23 pm

Please navigate to Dashboard > wpForo > Usergroups, edit moderator Usergroup, enable Dashboard - Manage Usergroups or/and Dashboard - Manage Members

In case you want to say thank you !)
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

mike_netinfo

(@mike_netinfo)

Joined: 5 years ago

Trusted Member

Posts: 24

Jun 12, 2023 12:32 pm