Limited Support
Our team is currently on holiday, so support will be limited during this period. Response times may be slower than usual, and some inquiries may be delayed.
We appreciate your patience and understanding, and we’ll resume our usual support by the end of August.
Hi,
As you can see in the attached image, moderators see an empty page when visiting the Members page. What am i doing wrong please?
Thank you
Hi,
Thanks for the reply. There are no PHP errors. As an admin i can see that page. But as a moderator (editor), i just see an empty page. Are there any settings or permissions i need to give?
@dimalifragis I enabled display errors through wp-config.php and reloaded the members page.
Please provide admin access to your website, send the credentials to info[at]gvectors.com, mention this topic in the email and let me know here that the email is sent.
Write wpForo Credentials in the Subject.
Thanks
@chris Hi,
email with the credentials has been sent on May 29th, but i did not get any reply since then.
Can i please have an update?
Thank you
I'm sorry for the late response.
We have checked your website and didn't face any issue with any of wpForo pages.
Try to log in with incognito and see what you get.
Please see the video: https://app.screencast.com/0ckuX43ehY47j
@chris Hi,
Thanks for the reply!
As i mentioned, the issue is with the moderators account. Not the admin one. I already shared a moderators login details in the email i 've sent.
Thanks
We have sent you email with no response.
Please navigate to Dashboard > wpForo > Usergroups, edit moderator Usergroup, enable Dashboard - Manage Usergroups or/and Dashboard - Manage Members
