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[Closed] My User Complaining About a Slow Site

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Topic starter
(@percysgrowroom)
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Joined: 6 years ago

Hi everyone. I have some many thing wrong with the Wpforo software right now. I don't even know where ot start. It is slowing down every day and seems to just get worse and worse. 

I am getting messages from users everyday saying the site is very slow, and whenever they like a post it takes ages for the like to go through, over 30 seconds and up to a minute each time they like a post. 

The likes badges are not being automatically awarded any more either. 

I have a very powerful server with lots of RAM I don't think the issues are on my server side. this is something to do with the software. I have let it slip for a while now, but it is time to try and get these issues fixed and get the site back to normal speed. 

IThe likes /reactions are causing massive load time. I think it is time for me to get rid of the points on Mycred, as this seems to be the biggest problem ( MyQuery tells me what causes the long page loads)

Anyway, I need someone from Wpforo to log in and take a look if you'll don't mind? Can you help please and help me get to the bottom of this? 

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Posts: 1212
Topic starter
(@percysgrowroom)
Noble Member
Joined: 6 years ago

I have:

16gb RAM

250GB NVMe SSD Storage

3TB Transfer

6 Cores 

on my server, I just thought I would add these specs. It might let you know if I have enough power to run all this or not. My site is pretty big now. And as we have discussed in the past, I have millions of logs in my likes databases. I just want my site to be running smooth again and need ot figure out how i can do that 

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Chris
(@chris)
Joined: 4 years ago

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Posts: 3627

@percysgrowroom,

Please send the credentials to info[at]gvectors.com, we don't have the credentials anymore.

(@percysgrowroom)
Joined: 6 years ago

Noble Member
Posts: 1212

@chris ok Chris ill do it now, Thanks mate

Robert
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(@robert)
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Posted by: @percysgrowroom

The likes /reactions are causing massive load time. I think it is time for me to get rid of the points on Mycred, as this seems to be the biggest problem ( MyQuery tells me what causes the long page loads)

I recommend disable MyCRED for a few days and see the difference. We know very well how many SQLs it runs on each page loading process.

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(@percysgrowroom)
Joined: 6 years ago

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Posts: 1212

@robert I have done this but I am still having an issue, for example. See the attached pic and you will see it show me as liking ot post 3 times??

Chris
(@chris)
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@percysgrowroom,

Please provide the post URL where the like is duplicated.

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Topic starter
(@percysgrowroom)
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Joined: 6 years ago

https://percysgrowroom.com/forum/horticulture-lighting-group/we-proudly-welcome-hlg-to-percys/

Second post down 

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Chris
(@chris)
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@percysgrowroom, 

Please provide the post's short URL, I checked all posts but didn't find it. 🤔 

(@percysgrowroom)
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Posts: 1212

@chris https://percysgrowroom.com/forum/postid/75165/

It was this post, but not it is not showing the same..... Something is very wrong mate

Chris
(@chris)
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@percysgrowroom,

let me know if you find another like that.

(@percysgrowroom)
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Posts: 1212

@chris can we not try to find the problem and find out why it was happening, I am sure there are more threads like it, just look around at the older threads and you will see the problem. But maybe because you haven't liked any posts you wont see it the same. 

There is an issue here with the way reactions are being saved on the tables i think. It needs looking into, I cant ignore it any longer. I sent a pic above that showed the problem. What else do you need to see? 

Chris
(@chris)
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Posts: 3627

@percysgrowroom,

The reason I'm asking for a post with the issue, is that the bug was fixed in wpForo previous version, and now only your website faces that issue. So we need to see the issue to troubleshoot it.

We don't face it when we even test it in wpForo.

(@percysgrowroom)
Joined: 6 years ago

Noble Member
Posts: 1212

@chris Everything is up to date now on my forum, was it the most recent update of wpforo where this was fixed? I f so, maybe the issue is resolved?

Chris
(@chris)
Joined: 4 years ago

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Posts: 3627

@percysgrowroom,

Likes got some bug fixes(also related to cache and other..)

However, if you face it, let me know.

I have tried likes in your forum posts, but couldn't find them. 

(@percysgrowroom)
Joined: 6 years ago

Noble Member
Posts: 1212

@chris its not fixed mate, it is still showing the same thing on this post:

https://percysgrowroom.com/forum/postid/2349/

I deleted all user cache this morning so this cant be cache related

 

Chris
(@chris)
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@percysgrowroom,

Checking the posts and don't see any problem with the likes.

Check the Video please:

https://www.screencast.com/t/dZGFZOsEr

(@percysgrowroom)
Joined: 6 years ago

Noble Member
Posts: 1212

@chris come on mate, are you trying to insinuate that I am making this up? I have sent you pictures of the problem.

Yu would not see the problem, because you have only just liked those posts. But some of the likes on my site are double and maybe even trebled up for some reason. 

The posts I have showed you were liked a long time ago, it's not new likes. It's not like I like a post now, and it shows up as " you, macky, macky" has liked this post. It is coming from older posts that were liked a long time ago.

I am just trying to get help to figure out why this is happening. I am not making it up. 

This is a constant problem here. If you have an issue with wpforo you have to convince people that you have the issue before anything is done. There is something wrong with how the likes are being saved on my site. Can we.find a way to solve the problem please? I am not imagining it. I'll record a video for you to show you I'm.not imagining it if you prefer, but I thought the picture I sent to you was enough. 

Chris
(@chris)
Joined: 4 years ago

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@percysgrowroom,

You got me wrong, just showing you that I can't find the doubled like, so we could check it. We know you have the problem, but I don't see them to do anything with it.

And Because of that, we don't know how to help you there. The issue doesn't have any regularity.

It happens in your website, but no matter what we do, we can't make it to happen in our websites.

You face the issue in your website, but when I check the posts I don't see it, and that makes me crazy, don't know what to do with it.

 

(@percysgrowroom)
Joined: 6 years ago

Noble Member
Posts: 1212

@chris it seems ot be an issue with the likes table on my databases maybe? Is it possible that the likes are no two tables rather than one? Are they being cached wrong maybe? 

Along with this issue, the likes badges i have set are not being awarded automatically like they should. I think the is an unresolved issue with the way the likes are being saved on my site?

Posts: 1212
Topic starter
(@percysgrowroom)
Noble Member
Joined: 6 years ago

found another, this post: https://percysgrowroom.com/forum/postid/2349/

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