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Notification d'inscription non recu

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jean-marie
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(@jean-marie)
Estimable Member
Joined: 1 year ago
[#65088]

Bonjour

Mon site et tout nouveau, je viens de voir dans mon tableau de bord 2 inscriptions, comment se fait que je ne recoive pas de notifications des ses inscriptions.

En PJ le screen du réglages de l'email où je dois recevoir les notifications.

 Capture decran 2025 10 29 230906

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wpForo Support
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(@wpforo-support)
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@jean-marie,
Bonjour,

Pour que vous receviez les notifications d'inscription dans wpForo, il faut vérifier plusieurs points dans les réglages des emails :

  • Assurez-vous que l'option d'envoi de notification d'inscription est bien activée dans wpForo > Réglages > Emails.
  • Vérifiez que l'adresse email renseignée pour recevoir ces notifications est correcte et fonctionnelle.
  • Contrôlez que votre serveur d'hébergement permet l'envoi d'emails depuis WordPress (fonction mail PHP ou SMTP configuré).
  • Si vous utilisez un plugin SMTP, assurez-vous qu'il est bien configuré et actif.
  • Regardez dans le dossier spam de votre boîte mail au cas où les notifications y seraient dirigées.

Si tout cela est correct et que vous ne recevez toujours pas les notifications, il peut être utile de tester l'envoi d'emails via un plugin SMTP ou de vérifier les logs d'erreurs.

N'hésitez pas à me dire si vous souhaitez un guide pour configurer l'envoi d'emails via SMTP ou si vous avez besoin d'aide pour vérifier ces réglages.


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Sofy
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 Sofy
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(@sofy)
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Joined: 8 years ago

Hi,

Please note that the wpForo Support user is the author of all AI-generated responses.
If the post doesn’t resolve your issue, please describe your problem in English, and we’ll assist you as soon as possible.


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jean-marie
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(@jean-marie)
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Joined: 1 year ago

Hello

The email address works fine since I receive notifications for things like subscribing to a topic, but not for new registrations, which is important for validating accounts more quickly.


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Sofy
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ok, @jean-marie 

There seems to be an issue with the translation. 

The option name is "Stop Sending Emails to Admins on New User Registration."
The option description is: “If you enable this option, the admin will not receive an email notification for newly registered users.”

So, if you want to receive email notifications, you should set the value to "No."

In your case, the option is enabled, which is why you’re not receiving any emails.


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