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[Solved] Notification email formatting

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maxelio42
Posts: 67
 maxelio42
Topic starter
May 29, 2019 3:38 pm
(@maxelio42)
Trusted Member
Joined: 3 years ago

Hi,

It seems that the [reply_desc] and [topic_desc] shortcodes used in the notification emails don't translate the text formatting through the process, when the notification emails are created : no more line breaks, no more bold or italic text, ... see my sample in the attached image (for the line break, but it's the same problem with other formattings).

Is there a possibility to preserve this formatting in the emails?

Thanks for your answer !

WPForo-email-formating.jpg
Topic Tags
notification email formatting
5 Replies
Sofy
Posts: 4057
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 Sofy
Admin
May 30, 2019 2:12 pm
(@sofy)
Support Team
Joined: 4 years ago

Hi @maxelio42,

We'll check this and back to you asap. 

In any case, it'll be easy for us to check if you provide us your forum URL. Please leave it here. 

In case you want to say thank you !)
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

maxelio42
Posts: 67
 maxelio42
Topic starter
May 30, 2019 3:12 pm
(@maxelio42)
Trusted Member
Joined: 3 years ago

I'm sorry but our site is under construction at this time, and only a small, private part of the forum is used for the needs of the design team.

Anyway, if other screen captures can help you to find a solution (settings screen or else), it will be a pleasure for me to send them to you.

2 Replies
Sofy
 Sofy
Admin
(@sofy)
Joined: 4 years ago

Support Team
Posts: 4057
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May 30, 2019 4:19 pm
Reply tomaxelio42maxelio42

@maxelio42,

Sure please send us some screenshots. It'll be helpful for our team. 

In case you want to say thank you !)
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

Sofy
 Sofy
Admin
(@sofy)
Joined: 4 years ago

Support Team
Posts: 4057
Sofy - Facebook Sofy - Twitter
May 30, 2019 4:33 pm
Reply toSofySofy
maxelio42

ok @maxelio42,

The screenshots are not necessary anymore. wpForo developers found the reason for the issue. It'll be fixed in the next version release (no ETA). 

In case you want to say thank you !)
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

maxelio42
Posts: 67
 maxelio42
Topic starter
May 30, 2019 5:05 pm
(@maxelio42)
Trusted Member
Joined: 3 years ago

OK, thanks.

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