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wpForo 1.x.x [Closed] Problem with my Ads Manager after update

6 Posts
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Posts: 5
Topic starter
(@charleyh)
Active Member
Joined: 4 years ago

Hello, I just updated to 1.8.1 and now I am having a problem with my Ads Manager add on.  My banner ads now extend off of the page.  I tried resetting my Forum Cache but it didn't help.  There is a note that recommends updating add on's but I can't find that option.

How can I fix this?

Thanks,

Charley

RadicalSportscarRegistry.com

5 Replies
Robert
Posts: 10525
Admin
(@robert)
Support Team
Joined: 8 years ago

Hi @charleyh,

We I just checked and have not found any issue. Please explain the problem with some screenshot. I attached what we see.

Posts: 5
Topic starter
(@charleyh)
Active Member
Joined: 4 years ago

The banner ads that I see don't resize for different screen sizes.  Here is an example.

 

Thanks for the help,

Charley

Posts: 5
Topic starter
(@charleyh)
Active Member
Joined: 4 years ago

I just tried using an "Incognito window" and it seems to work properly, but with an existing user screen (even if I am logged out) the images don't resize properly.

Charley

1 Reply
Robert
Admin
(@robert)
Joined: 8 years ago

Support Team
Posts: 10525

@charleyh,

 

1.Ok, then this is your local browser cache issue. Please delete your browser cache:

https://www.google.com/search?q=delete+browser+cache

 

2. Press Ctrl+F5 on forum front-end if you're using PC or [CMD] + [ALT] + [E] if it's Mac/ Safari,

 

3. If you have any cache plugin, please exclude the main forum page from your cache plugin. More information in this FAQ topic: https://wpforo.com/community/faq/wpforo-and-cache-plugins/

Posts: 5
Topic starter
(@charleyh)
Active Member
Joined: 4 years ago

Thank you.  The updates for the add ones came through and that fixed the problem.  Clearing the browser cash was also helpful.

Thank you very much.