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Signature not showing up for all users

3 Posts
2 Users
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Posts: 61
Topic starter
(@seancallahan)
Estimable Member
Joined: 2 years ago

I've been trying to troubleshoot a user's signature not showing up without any luck. His profile page (link) lists a signature, but every post he makes only shows the dashed lines and an empty signature. Here is an example of one of his posts (link). Inspecting the page, no data shows up in the HTML code. We've tried a myriad of text in the signature, just letters, numbers, etc. with no success. I've synched profiles, deleted caches, also with no success. Any ideas?

 

2 Replies
Robert
Posts: 10549
Admin
(@robert)
Support Team
Joined: 8 years ago

Hi @seancallahan,

I'm sorry, but I have no idea. I'd only recommend delete wpForo cache and make sure the issue is not related to the emoji in the signature.

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1 Reply
(@seancallahan)
Joined: 2 years ago

Estimable Member
Posts: 61

@robert Thanks, we've tried both of those multiple times. I'll keep troubleshooting.

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