Notifications

Clear all

Limited Support

Our team is currently on holiday, so support will be limited during this period. Response times may be slower than usual, and some inquiries may be delayed.
We appreciate your patience and understanding, and we’ll resume our usual support by the end of August.

wpForo 1.x.x [Solved] Site and Topic Snippet Title/Description is not showing when shared

How-to and Troubleshooting

Last Post by okerekedivine 5 years ago

5 Posts

2 Users

1 Reactions

1,212 Views

RSS

Posts: 7

okerekedivine

Topic starter

Aug 05, 2020 8:47 pm

(@okerekedivine)

Active Member

Joined: 5 years ago

My websiteis solely used for forum

Issue:
When users share (clicks share button) the website homepage on social media the appropriate snippet title/description do not show up.

The above issue is also applicable to topic titles
Please see screenshots below to better understand me.

Screenshot one (This is what shows when I try sharing both the site/topic links)
Screenshot two (This is how your website, wpforo snippet looks when I try sharing the links on social media)

Please help me resolve this.

Thanks

Topic Tags

4 Replies

2 Replies

Robert

Admin

(@robert)

Joined: 9 years ago

Support Team

Posts: 10616

Aug 08, 2020 1:00 pm

Reply to

okerekedivine

Posted by: @okerekedivine

My websiteis solely used for forum

Issue:
When users share (clicks share button) the website homepage on social media the appropriate snippet title/description do not show up.

The above issue is also applicable to topic titles
Please see screenshots below to better understand me.

Screenshot one (This is what shows when I try sharing both the site/topic links)
Screenshot two (This is how your website, wpforo snippet looks when I try sharing the links on social media)

Please help me resolve this.

Thanks

This might be SEO plugins conflict. Your SEO plugin removes wpForo SEO data. Please let me know what SEO plugin you use?

In case you want to say thank you !)
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

okerekedivine

(@okerekedivine)

Joined: 5 years ago

Active Member

Posts: 7

Aug 08, 2020 1:03 pm

Reply to

Robert

@robert I don't have any SEO plug-in installed on the site 😔

I thought issue was because of SEO PLUGIN. I installed one but the issue wasn't solved.

Posts: 10616

Robert

Admin

Aug 08, 2020 1:29 pm

(@robert)

Support Team

Joined: 9 years ago

Posted by: @okerekedivine

I thought issue was because of SEO PLUGIN. I installed one but the issue wasn't solved.

Please uninstall it.

Then go to Dashboard > Forums > Settings > Features admin page and make sure these two options are enabled and delete all caches:

Enable wpForo SEO for Meta Titles
Enable wpForo SEO for Meta Tags

In case you want to say thank you !)
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.