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How-to and Troubleshooting

Last Post by BlackRaz 12 months ago

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Posts: 124

forummember

Topic starter

Nov 29, 2023 7:15 am

(@forummember)

Estimable Member

Joined: 2 years ago

Hi, my member is not receiving email regarding subscribed forum or topic even though their is a notification they subscribe to a certain topic.

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Topic Tags

email issues notification emails

3 Replies

Posts: 404

BlackRaz

Admin

Nov 29, 2023 12:42 pm

(@blackraz)

Contributor

Joined: 8 years ago

Hi @forummember

Please check if your hosting server can send emails. It seems like your SMTP server has not been correctly configured, and it may not be able to send emails to clients.

In case you want to say thank you !) We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

Posts: 124

forummember

Topic starter

Nov 30, 2023 4:31 am

(@forummember)

Estimable Member

Joined: 2 years ago

The new registered member is receiving the email to change their password but not the subscription to the forum topic.

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1 Reply

BlackRaz

Admin

(@blackraz)

Joined: 8 years ago

Contributor

Posts: 404

Nov 30, 2023 8:23 am

Reply to

forummember

@forummember

We haven't encountered any issues with subscription email sending functionalities. Please try again, and make sure the newly created post is not private, its status has been approved, and it's not under moderation.

In case you want to say thank you !) We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.