Notifications
Clear all

Limited Support

Our team is currently on holiday, so support will be limited during this period. Response times may be slower than usual, and some inquiries may be delayed.
We appreciate your patience and understanding, and we’ll resume our usual support by the end of August.

 

[Solved] subscription mails cannot be sent

3 Posts
2 Users
1 Reactions
611 Views
Posts: 8
Topic starter
(@pytlak)
Active Member
Joined: 1 year ago

Hi,

all forum users are suddenly receiving the error message when entering new post "unable to send subscription mail". What could be a root cause please?

post is added to forum, just the confirmation mail is not sent.

thank you

Milan

2 Replies
Sofy
Posts: 5483
 Sofy
Admin
(@sofy)
Support Team
Joined: 8 years ago

Hi,

Please start by checking these points one by one and leave some feedback for each point: https://wpforo.com/community/faq/not-receiving-automatic-replynotificationconfirmation-emails/#post-5344

1 Reply
(@pytlak)
Joined: 1 year ago

Active Member
Posts: 8

@sofy Hi Sofy,

many thanks for hint. Just the first point from the link above helped

I checked the Error & Issues sheet and found there was an error "the function wp_mail() is not working".

Therefore I contacted my hosting provider and problem was in the limit of messages to be sent per day, which was quite a low one. They have increased the limit and now everything seems to work correctly

Best Regards

Milan