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[Closed] Unsibscribe link in emails not working

2 Posts
2 Users
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Posts: 42
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(@nican)
Trusted Member
Joined: 6 years ago
[#13666]

Hello.

Since last update I noticed the following issue.

I have the "someone has mentioned you" notification set as this

Ciao [mentioned-user-name],
sei stato menzionato nella discussione "[topic-title]" da [author-user-name].

Per vedere la discussione visita: [post-url]

Se non desideri più ricevere notifiche per questa discussione → [unsubscribe_link]

But in the notification that the user receives the unsubscribe link is not working (see https://nimb.ws/FJdHmW)

Is this because in the "someone has mentioned you" notification there is not supposed to be an unsubscribe link or is it  a bug?

Thank you


1 Reply
Robert
Posts: 10741
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(@robert)
Support Team
Joined: 3 months ago

Hi @nican,

Please see the screenshot. The User Mentioning email template doesn't have [unsubscribe_link] shortcode. Please remove it. The mentioning is not a subscription, there is no unsubscribe link for this action. We'll add a button in user profile page to mute mentioning in future releases.


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