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[Solved] Urgent Help, Site is down after update to 2.0

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Robert
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(@robert)
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@percysgrowroom,

I'd suggest updating to 2.0.9 version. It's much lighter than the 2.0.8.

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(@percysgrowroom)
Joined: 5 years ago

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@robert Done that mate, thanks

(@percysgrowroom)
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@robert My site is still loading very slowly from time ot time, you really have to be logged in for it to happen, it works fine for visitors, but when logged in, it can take anywhere up to 20 seconds to load sometimes, other times it can be half a second, but for some reason that time fluctuates

dimalifragis
(@dimalifragis)
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@percysgrowroom This could be because of Cleantalk. BUT do not touch anything before we find the cause of OUT OF MEMROY issues.

Out of Memory is a MAJOR ISSUE, slowdown is an just an issue. One issue at a time.

There is a great plugin to see what query(ies) makes the site slow but right now the problem is your OUT OF MEMORY. A Fatal Error that can also cause a DB corruption !!!

(@percysgrowroom)
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@dimalifragis Out of memory again? We just increased it to 16 gig, and i have over 80 gigs free space for files, I dont get how we could be out of memory... please let me know what i should do next πŸ™‚

dimalifragis
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@percysgrowroom Not sure what you mean? IS there an out of memory after disabling the chat plugin? I don't see it.

The LAST ONE is:

[19-Sep-2022 17:30:44 UTC] PHP Fatal error: Out of memory (allocated 1522536448) (tried to allocate 262144 bytes) in Unknown on line 0

(@percysgrowroom)
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@robert doing this got rid of my chat box, i tried re-adding it but it isnt showing

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(@percysgrowroom)
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Posted by: @dimalifragis

. BUT do not touch anything before we find the cause of OUT OF MEMROY issues.

You said we were out of memeroy and that needs fixing?

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dimalifragis
(@dimalifragis)
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Posted by: @percysgrowroom
Posted by: @dimalifragis

. BUT do not touch anything before we find the cause of OUT OF MEMROY issues.

You said we were out of memeroy and that needs fixing?

Nope. I said we must wait to see if the Chat Plugin was causing the Out Of Memory issues. It would take a few hours or tops one day.

Do you ever check your debug.log?

(@percysgrowroom)
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@dimalifragis oh ok mate, the site seems slower without it tbf lol.

dimalifragis
(@dimalifragis)
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Posted by: @percysgrowroom

@dimalifragis oh ok mate, the site seems slower without it tbf lol.

Slower because you disabled a plugin? Can't happen.

dimalifragis
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(@dimalifragis)
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You disabled the chat plugin a while ago, so what this is?

[19-Sep-2022 20:41:30 UTC] WordPress database error Unknown column 'text' in 'where clause' for query DELETE FROM wp_3cy42zznwz_wise_chat_reactions_log WHERE text = "__user_ping"; made by activate_plugin, do_action('activate_wise-chat-pro/wise-chat-core.php'), WP_Hook->do_action, WP_Hook->apply_filters, WiseChatInstaller::activate, WiseChatInstaller::doActivation

@percysgrowroom i will have to ask again to find someone to help you out, locally if possible. I can't follow you and i can't help. We are just doing circles.

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(@percysgrowroom)
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@dimalifragis Sorry, i reactivated for a few minutes, and it is de activated now.Β 

Dont worry about helping me then mate, I appreciate what you have already done anyway, but youre right, we keep going in circles and i need to find someone who can solve these issues and get this sorted once and for all. thanks for trying though

Β 

dimalifragis
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@percysgrowroom I did my best, sorry if there was no full result (apart from the max connections that is solved now).

(@percysgrowroom)
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@dimalifragis must be a lot of issues to have been so difficult to solve mate, not your fault. I knew i should have stayed on 1.0, but there was never going tobe new upgrades for it so had to move up.Β  at some point, but i kew i waas going to get these issues.Β 

Pissed off tbh mate, I cant be arsed to chase after this s**t for much longer. I feel like just giving up anΒ 

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(@percysgrowroom)
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Plenty of erros from wpforo here:PΒ 

[17-Sep-2022 11:40:26 UTC] PHP Warning:  Trying to access array offset on value of type null in /home/percysgr/public_html/wp-content/plugins/wpforo/themes/2022/layouts/2/post.php on line 16
[17-Sep-2022 11:40:26 UTC] PHP Warning:  Trying to access array offset on value of type null in /home/percysgr/public_html/wp-content/plugins/wpforo/themes/2022/layouts/2/post.php on line 16
[17-Sep-2022 11:40:26 UTC] PHP Warning:  Trying to access array offset on value of type null in /home/percysgr/public_html/wp-content/plugins/wpforo/themes/2022/layouts/2/post.php on line 21
[17-Sep-2022 11:40:26 UTC] PHP Warning:  Trying to access array offset on value of type null in /home/percysgr/public_html/wp-content/plugins/wpforo/themes/2022/layouts/2/post.php on line 24
[17-Sep-2022 11:40:26 UTC] PHP Warning:  Trying to access array offset on value of type null in /home/percysgr/public_html/wp-content/plugins/wpforo/themes/2022/layouts/2/post.php on line 30
[17-Sep-2022 11:40:26 UTC] PHP Warning:  Trying to access array offset on value of type null in /home/percysgr/public_html/wp-content/plugins/wpforo/includes/functions-template.php on line 190
[17-Sep-2022 11:40:26 UTC] PHP Warning:  Trying to access array offset on value of type null in /home/percysgr/public_html/wp-content/plugins/wpforo-mycred/wpforo-mc.php on line 355
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dimalifragis
(@dimalifragis)
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@percysgrowroom Ok, still those can be from something else and not wpForo.

Your MAIN issue is the out of memory right now.

I saw your post about the developer.

Why don't you try yourself (first) to debug this. It is so simple. DISABLE ONE PLUGIN at a time untilΒ  you find the cause.

But you must follow a PLAN. Enabling/Installing/Changing things in between, are messing things even worst. Make notes also if your changes.

You seem to ignore fatal issues on your site and care about slowness. This is plain wrong.

And again, your issues don't came in with wpForo 2. Simply you didn't know about the issues, until DEBUG LOG showed them.

Anyways, good luck.

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(@percysgrowroom)
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Also, likes seem to be slowing my site down as these are slow queries:

  1. wpforo\m\r\Reactions->_get_count()
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