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Hi there,
Following this discussion:
https://wordpress.org/support/topic/users-cant-access-their-profile-account-pages/#post-16028590
Running WpForo 2.0.9. I looked at your screenshot above.
I don’t even have a secondary user group myself (please see attached screenshot).
https://ibb.co/dGJzZ8H
My users can’t subscribe to a topic and don’t have access to https://www.formationairammontessori.com/participant/username/subscriptions/ page. They got an error message: “you’re not allowed to view this page”.
I ran the sync process to no avail.
Could you point me to the right parameter please?
Thanks a lot.
The secondary usergroup is not required. So you can ignore it.
First, please check the database issues in wpForo > Tools > Database Tables Tab
Then, check the usergroups permissions. Go to Dashboard > wpForo > Usergroups admin page, edit all usergroups (excerpt the Guest) and enable the following options:
Yeah that worked. All thoses parameters were unticked. Thanks again.