[Solved] Users unable to access their profile

How-to and Troubleshooting

Last Post by nomadicyeti 2 years ago

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Posts: 22

nomadicyeti

Topic starter

Sep 12, 2022 4:53 am

(@nomadicyeti)

Eminent Member

Joined: 3 years ago

My users keep getting an error message: "You do not have permission to view this page" when they click on the forum menu "My Profile". I can access my own profile as the Admin with no problems, but when I log in as a user without Admin privileges, I also get this same error message.

Screen-Recording-2022-09-12-at-11.39.01-AM.mov

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Posts: 10591

Robert

Admin

Sep 12, 2022 5:05 am

(@robert)

Support Team

Joined: 9 years ago

@nomadicyeti,

1. Make sure the following paths are excluded from your cache plugin, read this doc: https://wpforo.com/community/faq/wpforo-and-cache-plugins/

/forum/(.*)
/participant/(.*)
/sign-up/(.*)
/sign-in/(.*)
/change-password/(.*)

2. Go to wpForo > Usergroups admin page, edit all usergroups and make sure the "Front - Can view profiles" permission is enabled.

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