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[Solved] Users unable to access their profile

3 Posts
2 Users
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nomadicyeti
Posts: 22
Topic starter
(@nomadicyeti)
Eminent Member
Joined: 3 years ago

My users keep getting an error message: "You do not have permission to view this page" when they click on the forum menu "My Profile". I can access my own profile as the Admin with no problems, but when I log in as a user without Admin privileges, I also get this same error message.

2 Replies
Robert
Posts: 10590
Admin
(@robert)
Support Team
Joined: 9 years ago

@nomadicyeti,

1. Make sure the following paths are excluded from your cache plugin, read this doc: https://wpforo.com/community/faq/wpforo-and-cache-plugins/

/forum/(.*)
/participant/(.*)
/sign-up/(.*)
/sign-in/(.*)
/change-password/(.*)

 

2. Go to wpForo > Usergroups admin page, edit all usergroups and make sure the "Front - Can view profiles" permission is enabled.

1 Reply
nomadicyeti
(@nomadicyeti)
Joined: 3 years ago

Eminent Member
Posts: 22

@Robert Thanks Robert! I had the cache settings correct, but I had removed too many privileges for the Usergroup. That fixed it. 👍