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[Solved] Forum Login page not opening, all posts not opening - Urgent

ediko · 2022-12-14T06:57:58Z

Hello admin, My forum just stopped working generally except for the home page, Login page is not opening and also all the posts in my forum are not opening. all post links redirect back to the homepage. Please this is urgent, i really need to fix this Thanks @chris @robert

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Macky

Dec 14, 2022 8:38 pm

(@percysgrowroom)

Noble Member

Joined: 7 years ago

Posted by: @ediko

↑

I can't access my WordPress admin dashboard.

Posted by: @martin

↑

Strat from deleting wpForo cache in wpForo > Overview admin page.

He cant get into his dashboard mate

Check out my Wpforo forum, lots of customisations and add ons 🙂
Percys Grow Room

Posts: 991

Martin

Moderator

Dec 14, 2022 9:12 pm

(@martin)

Support Team

Joined: 9 years ago

@ediko,

Connect to your file system using a FTP client like FileZilla or the File manager of your Hosting cPanel. Then delete the /wpforo/ folder from the /wp-content/plugins/ directory.

3 Replies

Martin

Moderator

(@martin)

Joined: 9 years ago

Support Team

Posts: 991

Dec 14, 2022 9:18 pm

Reply to

Martin

Then, go to Dashboard > Plugins admin page and install the new 2.1.4 version.

ediko

(@ediko)

Joined: 5 years ago

Trusted Member

Posts: 61

Dec 14, 2022 9:54 pm

Reply to

Martin

@martin Please what will happen to the contents of my forum?

Will I lost them when I delete the wpforo to install the latest version ?

Martin

Moderator

(@martin)

Joined: 9 years ago

Support Team

Posts: 991

Dec 14, 2022 9:55 pm

Reply to

ediko

@ediko,

You'll not lose any content. Just delete the plugin files and and install the new version.

Posts: 61

ediko

Topic starter

Dec 14, 2022 11:03 pm

(@ediko)

Trusted Member

Joined: 5 years ago

@martin

I sent a mail to my host earlier about the issue and i got a response from them that the site /wp-admin is working, when i checked it opened.

so I upgraded the wpforo plugin to version 2.1.4, I cleared the cache and flushed permalinks and the links started opening gradually. As at now all the links are working fine from my end.

What could've caused this? because no plugins are on auto-update or should i enable auto-update for wpforo plugin?

Thanks

1 Reply

Robert

Admin

(@robert)

Joined: 10 years ago

Support Team

Posts: 10606

Dec 15, 2022 4:12 am

Reply to

ediko

@ediko,

Yes, please disable the auto-update for wpForo. We don't recommend using it for all plugins.

In case you want to say thank you !)
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.