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[Solved] Forum Login page not opening, all posts not opening - Urgent

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Posts: 1043
(@percysgrowroom)
Noble Member
Joined: 4 years ago

Posted by: @ediko

I can't access my WordPress admin dashboard.

Posted by: @martin

Β Strat from deleting wpForo cache in wpForo > Overview admin page.

Β 

He cant get into his dashboard mateΒ 

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Posts: 914
Moderator
(@martin)
Support Team
Joined: 7 years ago

@ediko,

Connect to your file system using a FTP client like FileZilla or the File manager of your Hosting cPanel. Then delete the /wpforo/ folder from the /wp-content/plugins/ directory.

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3 Replies
Moderator
(@martin)
Joined: 7 years ago

Support Team
Posts: 914

Then, go to Dashboard > Plugins admin page and install the new 2.1.4 version.

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(@ediko)
Joined: 2 years ago

Trusted Member
Posts: 61

@martin Please what will happen to the contents of my forum?Β 

Will I lost them when I delete the wpforo to install the latest version ?

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Moderator
(@martin)
Joined: 7 years ago

Support Team
Posts: 914

@ediko,

You'll not lose any content. Just delete the plugin files and and install the new version.

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Posts: 61
Topic starter
(@ediko)
Trusted Member
Joined: 2 years ago

@martinΒ 

I sent a mail to my host earlier about the issue and i got a response from them that the site /wp-admin is working, when i checked it opened.

so I upgraded the wpforo plugin to version 2.1.4, I cleared the cache and flushed permalinks and the links started opening gradually. As at now all the links are working fine from my end.

What could've caused this? because no plugins are on auto-update or should i enable auto-update for wpforo plugin?

Thanks

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1 Reply
Robert
Admin
(@robert)
Joined: 7 years ago

Support Team
Posts: 10154

@ediko,

Yes, please disable the auto-update for wpForo. We don't recommend using it for all plugins.

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